Teesside Flooring ("we," "us," or "our") operates this website (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and submit enquiries through our lead generation service.

1. Introduction

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected].

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site (such as submitting a quote request form) or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make and the products and features you use. The personal information we collect can include the following:

• Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
• Project Details. We collect information about your flooring project requirements to provide accurate quotes.

3. How We Use Your Information

We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

We use the information we collect or receive:

• To facilitate the lead generation service: The primary purpose of collecting your data is to connect you with third-party flooring installation partners who can provide the services you requested.
• To send you administrative information. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

4. How We Share Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

Third-Party Service Providers (Partners): We share your data with our network of vetted flooring installation professionals so they can contact you to provide the quote you requested. By submitting a form on our Site, you explicitly consent to us sharing your details with these Partners.

5. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), our lawful basis for processing your personal data is primarily "Consent" (when you submit a form requesting a quote) and "Legitimate Interests" (to operate our lead generation business).

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). Generally, we retain enquiry data for up to 3 years.

7. Your Data Protection Rights

Under UK data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]